Presentations 2017
Milan Presentations 2017
A huge thanks to all our amazing speakers and our generous hosts Amilon
Consumers’ perception of digital rewards in loyalty programs: a comparative multi-country research 2016 vs 2017
Daniele Tonini, Associate, Target Research Copy of presentation
The future of Loyalty in Europe/ Loyalty trends In Europe
Cristina Ziliani, University of Parma and Founder of the Parma Loyalty ObservatoryCopy of presentation
Digital Gift Cards, Database Marketing and engagement tools as a support for mobile payment Strategy
Federico Isenburg, Founder & CEO Easy Welfare
Copy of presentation
Current Trends in Incentive Rewards Who’s doing What?
Marc Matthews, Pulse Experiential Travel
Copy of presentation
Digital Gift Cards, Database Marketing and engagement tools as a support for mobile payment Strategy
Enrico Albertelli, Head of Digital and Mobile CartaSi
Copy of presentation
Dublin 2017
Presentations from our Dublin 2017 meeting, huge thanks to all our amazing presenters
Deirdre Humphreys, Emerging Markets Manager, Globoforce & Ireland IMA Board Member
Globoforce co-headquartered in Dublin & Boston is the leading provider of social recognition solutions, redefining how companies motivate and energize their employees.For over twelve year Deirdre has been influential in leading Globoforce’s strategy to enter new markets and regions thus greatly expanding their merchant capabilities. She has been a strong advocate of the IMA for many years and is a part of the Irish IMA Chapter Board.Deirdre will be delivered a presentation on the subject of Crowdsourced Performance. View presentation
Leanne Papaioannou, Managing Director, Chilli Pepper Leanne established Chilli Pepper in 2005 in response to the need for dedicated, strategic customer loyalty expertise in the Irish market.With over 16 years in customer loyalty, she has extensive experience in this field and is deeply passionate about every aspect of the business that impacts on customer loyalty and drives better commercial outcomes for her clients.Leanne is an internationally renowned customer loyalty professional and has helped countless forward-thinking companies to achieve new heights by adopting her customer-focused B2C & B2B strategies.

Branding is fast becoming a company’s most important asset and after 12 years in this industry Gillian is one of Ireland’s top brand experts. Gillian loves to talk about all things Branding. She strives to inspire those around her to gain clarity on their brand whether that is a corporate brand, a non-profit brand or a personal brand.Gillian delivered a presentation on Employer Branding and Living your Company Values. View presentation
London 2017 Presentations
Huge thank you to all our speakers and generous event sponsors
Siobhan Moore, Locke LordAnti Money LaunderingPresentation
Thanks to our panelists – Kathy Heath, Wirecard, Jackie Barker, Baker Consultancy, Declan Byrne, One4All
John Constantine, Constantine LawGDPR – The Implications
Presentation
Jim Wilkinson, Partner, Andrew Jones, Senior Manager, PwCUpdate on VAT Legislation – presentation to follow

Hadie Perkas, Gift Card Recruitment Presentation
Thish De Zoysa, Their Perfect Gift
Presentation
Ireland Autumn Meeting
Presentation from GiftinnovationsTangible Gifts as Tax-Efficient Employee Rewards