Daniele Tonini – Partner @Target Research – Consumer’s perception of digital rewards in loyalty programs: insights from a multi-country research – 3rd edition

Flora Leoni  – B2B Development Manager @ Carrefour – The Gift Cards project in Carrefour

Cristina Ziliani – Full Professor of Loyalty and Digital Marketing, University of Parma – The State of Loyalty Management between customer experience and artificial intelligence

Procurement International – Sponsor Spotlight Session

CR Worldwide – Sponsor Spotlight Session

Luca Brighenti – Founder & Ceo Luca Brighenti Group – The usage of data in our industry – The Zalando media Case study

Volker Paztak – Director European Content Acquisition & Card Issuing epay & Cadooz – The Future of Retail – Digital-Trends in the Age of Acceleration

Peter Friend – Founder & CEO Global Hotel Cards – The myth of globalization in the incentive and loyalty industry

Daniele Gabbai – NEXI – The new SmartPos and how it can be used in the loyalty/incentive industry

Mark Gregg – Bonago – International Gift Card and Loyalty Summit Update.

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