We are delighted to confirm Ferry Konter is Sr. Retail Operations Manager for Samsung Electronics Benelux will be presenting at the forthcoming IMA Europe meeting which takes place on 11 January.

He is responsible for Field Force, ShopInShop, Training and Sales Activation for Telecom products in The Netherlands. These activities target 1250 stores (7500 sales men) and 35 contact centers (1500 employees) that sell Samsung.

A key area of focus over the last 3 years has been to transform the online training tool with 1500 users into a learning, loyalty and engagement platform (S-Academy) with over 7000 active users.

Ferry will be delivering a presentation where he will take you through this platform and its effects on loyalty and engagement.

A message from our sponsor – Gift Card Recruitment

We are the first recruitment firm specialising in the gift card, incentives / loyalty sector focusing on permanent personnel from Sales & Marketing, Program & Account Management through to Director level.

2018 is a critical year for retaining good staff, welcoming new skills and building strong business foundations through employees and we are dedicated to working in partnership with growing firms in this sector to make this happen.  We are delighted and proud to be sponsoring the IMA Europe throughout the new year and look forward to meeting you all in Rotterdam, Dublin or Copenhagen.

Book your place to attend the meeting